UiPath RPA Associate Developer
MasterClass

CompTIA A+

Master everything you need to know in order to pass the CompTIA A+ certification exam.


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Course Introduction

In today’s rapidly advancing technology environment, this course provides the core technical knowledge required to begin a career in IT support—no prior experience needed. You’ll begin by exploring essential PC Hardware and Device Components, gaining a strong understanding of motherboards, CPUs, storage, memory, peripheral devices, and the tools and best practices used to build, configure, and maintain computer systems.

You’ll then move into Operating Systems and Software Support, learning how to install, configure, and troubleshoot Windows, Linux, and macOS environments. The course also covers command-line tools, application installation, mobile OS support, and key concepts in virtualization and cloud-based services commonly found in modern workplaces.

From there, you’ll develop practical skills in Networking and Connectivity, including IP fundamentals, router and switch configuration, Wi-Fi setup, common networking protocols, and diagnosing connectivity issues. You’ll also gain an understanding of basic IT Security, including malware types, password policies, physical protection methods, and best practices for securing devices and users.

Finally, the course emphasizes Troubleshooting Methodologies and Professional Support Practices, teaching you how to systematically approach hardware, software, and network issues while maintaining high standards of customer service. By the end, you’ll have the hands-on knowledge needed for entry-level IT support roles and the confidence to pass the CompTIA A+ certification exam.

What you'll learn

HARDWARE & DEVICE COMPONENTS

Learn the essentials of PCs and mobile hardware, including identifying, installing, and maintaining components.

OPERATING SYSTEM CONFIGURATION & SUPPORT

Understand how to install and configure Windows, macOS, Linux, and mobile OS environments, including basic system tools and utilities.

NETWORKING FUNDAMENTALS & CONNECTIVITY

Gain a foundation in TCP/IP, SOHO networks, Wi-Fi, and common troubleshooting methods for connectivity issues.

TROUBLESHOOTING METHODOLOGIES

Use a structured troubleshooting process to diagnose and resolve common hardware, software, and network problems.

OPERATIONAL PROCEDURESS

Learn safe working practices, documentation standards, ticketing workflows, and basic support professionalism.

SECURITY FUNDAMENTALS

Cover basic IT security practices such as device hardening, password policies, malware protection, and user awareness.

Course Pricing

Course Curriculum

Curriculum

  Introduction
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  Installing Motherboards and Connectors
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  Installing System Devices
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  Troubleshooting PC Hardware
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  Comparing Local Networking Hardware
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  Configuring Network Addressing and Internet Connections
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  Supporting Network Services
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  Summarizing Virtualization and Cloud Concepts
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  Supporting Mobile Devices
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  Supporting Print Devices
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  Configuring Windows
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  Managing Windows
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  Identifying OS Types and Features
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  Installing and Troubleshooting Operating Systems
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  Managing Windows Networking
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  Managing Linux and macOS
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  Configuring SOHO Network Security
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  Managing Security Settings
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  Supporting Mobile Software
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  Using Support and Scripting Tools
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  Implementing Operational Procedures
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Journey Today

Learn how to Master everything you need to know in order to pass the CompTIA A+ certification exam.